One of the most responsive ways in which we can design any interface is to make it more human or at least allow us to interact with it in a more human and natural way. This is where AI, cognitive systems are incredibly valuable.
Artificial intelligence is the hype we’re knee-deep in at the moment. Everybody says they use it. Some says it will make the world a better place, others worry that it is the first sign of the end of the world.An excerpt from Artificial Intelligence for more human interfaces